Frequently Asked Questions

We’ve answered all the common questions you may have before ordering a custom box.

Frequently Asked Questions

We've answered all the common questions you may have before ordering custom boxes.

How much is the price for a custom box? And what factors affect the pricing?

The price of a custom box varies depending on factors such as the material, size, and customization. However, our custom boxes are affordable and competitive.

How many minimum boxes should I order?

We have no minimum order quantity requirement; you can order as many boxes as you need.

In which file format should I send my artwork for the box?

You can send your artwork to us in AI, PSD, or PDF format.

Can my box be printed on the inside and outside?

Yes, we can print your box on the inside, outside, and both (inside & outside).

How do I choose the right packaging material for my product?

To choose the right packaging material, consider your product's size, shape, weight, fragility, and shelf life. Cardboard is typically a flexible choice for custom packaging due to its strength, affordability, and recyclability.

Can I order a sample before placing a bulk order for my custom box?

Yes, you can contact our customer representative to order a box sample.

Will you help me get the right size for my box?

Yes, our packaging team will help you get the right size for your box by measuring the size and dimensions of your product.

Do you ship to countries other than the United States?

Yes, we ship to countries other than the US, including the United Kingdom, Australia, and Canada.

Do I have to pay for any hidden fees? What about die and plate costs?

No, we don’t charge our clients any hidden fees, and you will not have to pay for die and plate costs, either.

When will I receive my custom box order?

We typically complete orders within 8 to 12 business days. If you need a rush order, you can discuss it with us.

Do you provide eco-friendly options?

Yes, we use materials like kraft, paperboard, and cardboard for eco-friendly custom boxes.

Do I have to pay the shipping fee?

No, you don’t have to pay the shipping fee, as we provide fast and free shipping to deliver custom boxes to your doorstep.